Project Support
Date: 3 Oct 2025
Location: Karachi, PK
Company: KE
Our employees are our company's greatest asset - they are our real competitive advantage. We possesse immense power of innovation, immagination and a desire to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.
Purpose
Responsible for supporting the execution of mobility and digitization initiatives across field-related commercial processes. The role focuses on operational coordination, process documentation, system testing, and project monitoring to ensure smooth implementation and adoption of mobile solutions. It requires close collaboration with IT, Distribution, and other stakeholders to drive efficiency, productivity, and compliance in field operations.
Education (Mandatory)
Bachelors in Business Administration or partial professional qualifications (e.g., ACCA, CIMA, CA)
Years of Experience
2–4 years in Business Process Improvement, Process Automation, or Commercial Operations
Functional Competencies
Area of Responsibilities
• Support execution of mobility and digitization projects related to Meter Reading, Theft Inspection, FMR Inspection, and Recovery processes.
• Conduct process mapping and documentation (“As-Is” and “To-Be”) aligned with internal SOPs and regulatory requirements.
• Assist in the preparation of Business Requirement Documents (BRDs), system blueprints, and project-related documentation.
• Participate in User Acceptance Testing (UAT), prepare test cases, document results, and coordinate resolution of system issues.
• Track and monitor project progress against timelines and milestones, escalating delays and risks where required.
• Analyze field and operational data to highlight inefficiencies and recommend process improvements.
• Facilitate handover of projects to user departments, ensuring awareness sessions and training are conducted for smooth adoption.
• Coordinate with internal teams and external vendors to follow up on system developments, specifications, and post-implementation performance.
• Ensure compliance with business controls and support in audit-related documentation.
Skills & Competencies:
• Good understanding of commercial operations, field processes, and digitization initiatives.
• Strong analytical and reporting skills with proficiency in MS Excel and PowerPoint.
• Exposure to SAP/ERP systems and familiarity with project documentation practices.
• Effective coordination and stakeholder engagement capabilities.
• Detail-oriented, with a proactive approach to task ownership and follow-through.
• Ability to work under pressure and manage multiple tasks simultaneously
KE provides equal employment opportunity (EEO) to all persons regardless of age, color, origin, physical or mental disability, race, religion, creed, gender, marital status, status with regard to public assistance or any other characteristic protected by federal, state or local laws.
