Field Force Officer

Department: Internal Audit

Education: B.Tech/ Graduate

Experience: 1 to 2 years relevant experience

Basic Job function: Perform field surveys for audits & identification of discrepancies and areas of improvement in process/operational activities of KE network

Job Role: 

• Conduct field surveys for technical audits and other assignments as assigned by supervisor.  
• Perform surveys of Operations/Complaint Centres to review overall activities/ process
• Gather and interpret data, translate business needs and create different reports for data driven decisions based on stakeholders requirements and insights.
• Develop, Designing of visualization and dashboards using PowerBi and other reporting tools to capture different aspects of people practices.   
• Conduct visits to Identify discrepancies in KE network such as illegal kunda/theft cases, idle PMTs, faulty PMTs, faulty RMUs, substation discrepancies and other miscellaneous discrepancies
• Keep the immediate reporting line informed regarding the progress of given assignment
• Work closely with team members to conclude assigned jobs within stipulated time frame.
• Responsible for compiling observations/findings and submit for onward reporting.
• Perform special assignments, audits, investigation entrusted by Manager IA / DGM IA.
• Responsible for maintaining the record of all necessary documents/evidences of work performed

Competencies:

• Good interpersonal and communication skills.
• Data analytics
• MS office and PowerBi
• Basic computer skills.
•  Knowledge of KE Network especially related to SOPs/Manuals.
• Must possess high degree of honesty and integrity