Deputy Manager Compliance

Date: 27 Dec 2024

Location: Karachi

Company: KE

Our employees are our company's greatest asset - they are our real competitive advantage. We possesse immense power of innovation, immagination and a desire to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.

Purpose

The person is responsible for revenue assurance & compliance of commercial  distribution operations in one of the clusters, PSC, AMI, NC, MDMS or in central reporting role by applying procedures as per compliance framework on monthly, quarterly & annual basis, to identify, investigate and report risks, policies deviations, regulatory non – compliance, control weaknesses and revenue leakages.

Ensuring timely resolution of identified errors and discrepancies, along with formulating system based (SAP) controls to minimize risk, improve efficiency and safeguard company’s values. This position is also responsible to identify governing issues & suggest controls / actions for improved governance environment. 

Education & Experience

Professional Accountant / MBA with minimum 3 years of relevant experience.

Knowledge

  • Strong understanding of Risk-based audit approach.
  • Strong knowledge of distribution commercial procedures and policies.
  • Strong understanding of organizational policies/SOPs and NEPRA regulations
  • Strong understanding of SAP-ISU or any other CRM and BI tools
  • Knowledge of financial analysis and reporting
  • Analytical
  • Decision making and problem solving
  • Relationship Management
  • Teamwork & Collaboration
  • Communication
  • Negotiation

Competencies

DRIVES CHANGE > Value (ENERGIZED)
BUILDS HIGH PERFORMING TEAM > Value (ENERGIZED + RESPECTFUL)
DRIVES RESULTS > Value (CUSTOMER CENTRIC + ENERGIZED)
INTERNAL & EXTERNAL STAKEHOLDER MANAGEMENT > Value (CUSTOMER CENTRIC + RESPECTFUL)
MENTAL AGILITY > Value (ENERGIZED)
SELF AWARENESS > Value (ACCOUNTABILITY)
Safe

Area of Responsibilities

1. Reporting and Analysis

  • Review processes /controls related to commercial operations and highlight any deviation from policies / procedures and regulation.
  • Perform routine billing analysis (cycle day wise) which encompasses target testing of billing transactions on pre-defined criteria.
  • Prepare monthly/quarterly discrepancy report and share with Cluster and IBC Heads.
  • Critical analysis of Distribution Performance on Scorecard KPIs to identify procedural non-compliances and specific transactions not demonstrating benefit achieved through actual efforts giving undue loss to other IBCs.
  • Provide inputs to identify any other un-due benefit which may have been a result of mis-conduct / negligence, for incentive adjustment and governance reporting.
  • Impact analysis of erroneous billing reversals on annual results
  • Prioritize issues and communicate accordingly to relevant stakeholders depending upon the significance of risk involved.
  • Meet with internal stakeholders to discuss discrepancies in detail and address their point of view with respect to each case.
  • Follow up for the resolution of discrepancies highlighted.
  • Resolution of non-conformities highlighted by Internal Audit through relevant business.

2. Internal Controls and Process Improvements

  • Conduct brainstorming sessions in order to mitigate identified key risk areas by suggesting controls through system and required amendments in policies/SOPs.
  • Perform quantum analysis & forecast impact of changes.
  • Perform special tasks assigned to bring efficiency in the processes and built control keeping compliance SOPs in consideration.

3. Management / Regulatory Ad-hoc Tasks and Other Assignments     

  • Perform special tasks assigned to bring efficiency in the processes and built control keeping compliance SOPs in consideration.
  • Timely preparation of feasibility reports & perform in-depth analysis as & when required by higher management.
  • Impact analysis on regulations received from NEPRA
  • Managing compliance field officers & their administrative issues.

 

KE provides equal employment opportunity (EEO) to all persons regardless of age, color, origin, physical or mental disability, race, religion, creed, gender, marital status, status with regard to public assistance or any other characteristic protected by federal, state or local laws.