Deputy Director Revenue Compliance & Performance

Purpose

This position is responsible to manage the process for overall revenue budget, performance monitoring, scorecard management (commercial and technical), Revenue budget target setting for entire Distribution operations. Along with the above, Central Allowance and rebate function is also a critical area reporting to this position.

This Position will also be responsible to create and oversee control systems in order to deal with or prevent violations of legal / Regulatory guidelines and internal policies, evaluate the efficiency of controls, continuously improve them, and revise procedures, reports, etc on a periodic basis in order to identify hidden risks, non-conformity and governance issues. 

Education (Mandatory)

Professional Accountant (CA/ACCA/CIMA/ICAEW/CFA)        

Trainings & Certifications (Preferred)

1. Data Analytics & Business Intelligence for Finance Professionals
2. Negotiation & Stakeholder Management Training

Years of Experience

At least 9 years of post-qualification experience

Functional Competencies

Area of Responsibilities

1    Revenue Budget and Performance Monitoring

• Leads the process for overall revenue budget and monitoring in line with the organizations requirement and set targets for KE; 
• Leads the development of Performance management and MIS reporting standards in coordination with direct reports in order to control various reports i.e. distribution reports, system base reports, performance reports; Assures confidentiality and accuracy of the data provided in MIS
• Ensures incentives are timely calculated and delivered to the distribution team
• Provides insight to the leadership and management for the overall achievement to manage their business, to achieve the distribution target and for future strategic planning
• Supervises the process of strategic analysis for NEPRA and governmental authorities to ensures compliance with NEPRA rules and regulations; Ensures queries are timely and efficiently resolved with governmental bodies
• Provide advise and recommend to the leadership on the load shed strategy for KE and governs the load shed regime in coordinating with distribution heads and the CEO

2    Revenue Assurance / Risk Management

• Govern the Revenue and billing process of KE to ensure that it remains compliant with KE’s policy and regulatory requirements through billing analysis, irregular billing analysis, theft detection etc,
• Review regular root cause analysis for  revenue leakages i.e. incorrect recording, under charged, over charged; 
• Oversee the revenue risks on regular basis and advice cluster heads, regional head and distribution leadership on potential revenue leakages, non compliances and corrective actions to manage and mitigate the risks. Drive the implementation of the risk mitigation strategies
• Ensures proper controls and procedures are implemented to minimize fraudulent incidents; 
• Conducts bi-monthly meeting with Chief Distribution Officer, Head of Strategy and Planning, IBC / Region Heads; Acts as an advisor and bridge between IBC and Departmental heads and Finance 

3    Governance & Internal Controls

• Ensures that internal controls are effectively designed and properly implemented to mitigate the risks that are notified in the Revenue Audits and Compliance Program 
• Ensures the rules and controls are consistently implemented and communicated effectively throughout KE
• Oversees all system processes involved in commercial activities and ensure they are upto date in accordance with the changing regulations and any redundancies / control weaknesses are updated. This involves but is not limited to NC process, Net-metering process, ToU conversion and billing, AMR / MDMS billing logics and processes, PSC Reconciliation exercise with civic agencies, FICA entries and process 

Area of Responsibility Continued

4    Commercial Governance 

• Ensures effective implementation of governance framework by providing necessary direction and advice on mis-conduct, negligence and reprimand action enabling the culture of accountability and integrity.

5    Policy Making 

• Designs, develops and implements new policies when required to identify legal and illegal procedures;  Ensures the new SOPs are consistently being followed throughout KE. 

6    People Management  

• Provides effective and inspiring leadership to direct reports; Ensures parity among subordinates with regards to learning and growth opportunities
• Builds a conducive environment for engaged and committed team; Creates a sense of purpose and self-fulfillment among subordinates
• Delegates the responsibilities to the direct reports and creates a sense of urgency; Keeps the team emotionally aware, sensitive and open to accept planned changes for the greater good
• Leads by example, motivates and maintains a competent and high performing staff, capable to meet current and future needs; Identifies training and development requirements of subordinates to take future roles
• Manages performance of direct reports through objective setting, continuous support, feedback and formal appraisal; Coordinates with HR for recruitment of new talent
• Handles administrative issues related to HR i.e. conflict management, grievances handling, disciplinary issues etc. of the Department
• Stakeholder Management of 30 IBC Heads and their respective Cluster and Region Heads 

Preferred Job Experiences

1. Managed a revenue budget of over PKR 200 billion, ensuring financial performance and compliance.
2. Led the development and implementation of performance management scorecards.
3. Designed and implemented internal control frameworks to mitigate financial and operational risks.
4. Developed and enforced governance and compliance policies, ensuring adherence to regulatory frameworks (e.g., NEPRA, taxation, and tariff regulations).
5. Led high-level engagements with regulatory bodies, external auditors, and legal forums.
6. Oversaw risk assessments and implemented revenue assurance strategies, including fraud detection and billing accuracy initiatives.
7. Provided strategic insights to C-level executives for business planning and revenue optimization.
8. Led large cross-functional teams, providing leadership in financial planning and operational compliance.
9. Implemented technology-driven financial monitoring systems, ensuring data accuracy and process efficiency.